hpprintertechsupport's blog
HP printers have been serving customers for a long time. They have been one of the most efficient printers in the market, catering to all the different needs of the customer and at the same time not sacrificing the quality of the print job. Printers are an electronic device which runs using a driver software, which makes it prone to several malfunctions. It can prove to be really frustrating to encounter errors when you are trying to print a document. The error that has been lately annoying a lot of users is an error of “Printer needs user intervention”. This error could come up due to several reasons, some of which are the print job being corrupted, the spooler is inactive or even because the vital driver is found missing. Errors like these can completely stall your printing process which could be vital during a crucial point. HP ensures that their customer is never caught up with any such errors and has provided their customers with an effective after sales customer service. If you are HP printer users and you come across any issue, you can easily find solutions to it by contacting the HP Printer Technical Support Number. In this service, they deploy efficient and enthusiastic professionals to assist you with your concern. Some basic methods to troubleshoot the error of user intervention being needed has been given below:
·
Restart the print job
o
Click on the start button and navigate to
Devices and Printers
o
Select the active printer and opt for the option which says ‘See What’s
Printing’.
o
Right click on the print job that you wish
to restart, and opt for the restart option
·
Clear the print queue
o
Simply turn off the printer to clear the
queue
o
Ensure that the printer spooler service
has been stopped
o
Using the windows+R command and type
‘services.msc’
o
Double click on printer spooler which
would open a different window, select the stop button which would turn the
spooler off.
·
Utilize the Printer Troubleshooter
o
Search for ‘Printer’ in the search box
o
Find and choose the option which says
‘Find and fix printing problems’
o
Opt to run this as an administrator
o
After the analysis is complete, click on
‘Apply repairs automatically’
·
Reinstall the printer driver
o
In the search box, search for ‘Device
Manager’
o
In the window of device manager, select
and right click on the printer and choose to uninstall option.
o
This would uninstall the printer driver
from your device
o
After the above-said
procedure, you can install the printer driver again.
If you are unable to solve the printer’s user intervention issue with the above-given steps, there isn’t much to be worried about. You can still contact the HP Printer Customer Support where you would get professional assistance regarding your issues. This service is available throughout the day and it does not charge you any money to avail this service.
Read more:
Source URL: How to
fix user intervention on HP printer
Printing and scanning documents and files facilitate the exchange of information and expand communication. HP has an entire range of devices that can perform both tasks at the click of a button. Because of the many intricacies involved in the working of a printer, users find it difficult to solve printing and scanning related error on their own. If you are faced with a scanning problem while using your HP printer you can always contact HP Printer Customer Care Number for technical assistance.
Apart from 24 hours customer service, HP also offers its
users a free tool to help users fix common printing and scanning related
errors. The tool is called HP Print and Scan Doctor and it is available free of
cost for all users. Continue reading to know how to use this tool to fix HP
Printer scanning problems.
Steps to Download and Run HP Print and Scan Doctor
Here are the steps you can follow to download, install and
run the HP Print and Scan Doctor tool so that you can fix the scanning issues
with your printer:
Step 1: Check all the cables to make sure your HP printer on
and is connected to the computer.
Step 2: Visit the official HP website and download the
HP Print and Scan Doctor tool and save the file on your system.
Step 3: Open the file and follow the follow prompts to
install HP Print and Scan Doctor.
Steps 4: Open the tool and go the start menu on the
welcome screen to see the list of printers.
Step 5: Select the HP printer that has the scanning errors
and then click ‘Next’. In
case your printer does not show up on the list just click on ‘My product is not
listed’, follow the instructions carefully and then retry.
Step 6: The software works automatically and you just need
to click ‘Fix Scanning’.
Step 7: Sometime the HP Print and Scan Doctor tool may
require you to install the printer software to resolve the issue.
Step 8: When the tool has finished running the scan review
the test results take the necessary action.
HP Print and Scan Doctor test results and required action
After the tool has finished scanning the printer you will
see a brief summary of the scan along with the action that needs to be taken to
completely fix the problem. Here is a list of the test results and what does it
mean:
Checkmark: the
printer passed the test.
Wrench: issue
found and repaired.
Exclamation point:
test failed and required user action.
X: follow screen
instructions to resolve the issue.
This tool will help you fix the most basic scanning related errors. However, if the tool cannot solve the problem then there may a technical problem with the hardware that needs to be checked. You can call the HP Printer Tech Support Number and speak to a certified professional on how to proceed.
Read more:
Source URL: HP
Printer Support
