Hackers
Steal Data of Over 1,000 Customers From Crypto Tax Reporting Service
Hackers have managed to break
into the account of a CryptoTrader.Tax marketing and customer service
employee on a support center platform. This access gave them access to
customers’ names, email addresses, payment processor profiles, and messages
that often contained cryptocurrency incomes.
The hacker took this
information and put it up for sale on the dark web. David Kemmerer,
co-founder and CEO of CryptoTrader.Tax, confirmed a hacker accesses the
employee’s account on April 7, and that they downloaded a file with over
13,000 rows of information, including 1,082 email addresses.
The hacker also accessed market
communications, referral numbers, commission earnings, and revenues from
affiliates promoting CryptoTrader.Tax. The firm’s security team investigated
the breach and found that its websites and tax filing account passwords were
not compromised, and alerted affected parties.
It then took steps to improve
its security and monitoring systems. CryptoTrader.Tax is operated by Kansas
City-based Coin Ledger Inc., and allows users to import from 36
cryptocurrency exchanges and auto-generate crypto income gains and losses in
tax reports exportable to popular tax preparation software TurboTax.
