If you are a Sage 50 2019 user and you have come across the issue where your Sage software has stopped working, the first thing that you would have to understand is the reason behind encountering this malfunction. This way you would be able to troubleshoot the issue efficiently. When you face this problem, you would see the message ‘Sage 50 Accounting has stopped working’ or ‘Sage 50 has stopped working’. This error may also be displayed as ‘System error 21’. When you come across such an issue, you would have the option of contacting the Sage tech support to avail more information regarding the matter.
Probable outcomes of this issue
When you face this
issue, there could be some likely outcome of this issue as well. When you encounter
this issue, the malfunctions that you would have to face are as given below:
·
You
would face the unexpected shutdown of the program.
·
The
installation of the software/program would fail.
·
You
would not have the right of entry to the program.
·
The
transaction that you enter would not be saved.
·
You
would not be able to print the reports.
·
You
would not receive any updates for the program.
·
The
process of data backup would be incomplete.
The common causes of Sage 50 2019 not working
The common issues
that cause the error of Sage 50 2019 not working are as given below:
·
When
there is some interference by the Firewall or Antivirus in the installation
process of the software.
·
When
the software has not been installed accurately.
·
When
the user mistakenly installs the old version of the backup.
·
When
the user account control comes into action.
·
When
the user has logged into the Windows account with limited access.
·
When
the program denies functioning even after having Admin credentials.
·
When
the data folder contains some damaged or corrupted files.
·
When
the standard report file has been damaged.
·
When
the operating system fails to recognize your printer as a default printer.
·
When
you are using the cloud feature to run the program.
·
When
the MS.Net Framework is damaged or corrupt.
Resolution methods to solve this error
Method 1:
You would have to
close all the programs which are running and then restart your system to check
whether Sage is working or not. If you see that the software isn’t functioning
then move to the next step.
You can try and make
a sample company check the functioning of the Sage Accounting software.
Method 2:
You would have to
use your Admin Credentials to sign-in to your Windows and then check whether
the problem is still there or not.
Method 3:
If you are using the
Sage 50 US Edition:
·
Run
the Sage 20 2019 using the Administrator Credentials.
·
Now
check whether the software is opening without any glitch.
If you find that the
issue still prevails, follow the given steps:
·
Close
Sage accounting software and then right click on the icon.
·
Then
move to the properties and open the compatibility tab.
·
Now
in the checkbox which will appear, click the option of ‘Run this software as
Administrator.’
·
Click
on ‘OK’ and then further verify your Sage 50 2019 software.
If you find yourself
incompetent in solving this issue on your own, the best option that you would
have is to contact the sage customer
support number. They would give you the
best alternative solutions.
Source URL: Sage 50 2019 Has Stopped Working
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